Your files will be available to download once payment is confirmed.
But please contact me if you have any problems with your order.
Privacy Policy
Tesoro Design Shop ("we," "us," or "tesorodesignshop.etsy.com ") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
Information We Collect
When you visit our Etsy shop, place an order, or communicate with us, we may collect certain information from you, including:
• Personal information such as your name, email address, postal address, payment information, and any other information you provide to us.
• Order information, including the items you purchase, shipping address, and any communication regarding your order.
• Usage information about how you interact with our Etsy shop, such as browsing history, search queries, and referring pages.
How We Use Your Information
We use the information we collect to:
• Fulfill your orders and provide customer support.
• Communicate with you regarding your orders, inquiries, and promotions.
• Improve and optimize our Etsy shop, products, and services.
• Prevent fraudulent activities and ensure compliance with legal obligations.
Information Sharing and Disclosure
We may share your personal information with third parties to help us operate our business and provide services to you, such as:
• Service providers and business partners who assist us with shipping, payment processing, and other operational tasks.
• Legal and regulatory authorities when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
• With your consent or at your direction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. Please contact us using the contact information provided below if you wish to exercise these rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at https://tesorodesignshop.etsy.com.
- Turn inside out and machine wash cold on delicate cycle
- Dry on low heat setting
- Do not bleach
- Do not dry clean
- Do not iron directly on design
All shirts are unisex and run true to size. Please refer to the sizing guide located in the photo section of each listing. For non-apparel items, size specifications will be indicated within the listing
description.
Our orders are shipped directly from our printer and occasionally errors do occur. If the design does not look right or doesn't match the listing photo, please send us a message with a clear photo of the product within 2 weeks of receiving your item. We want you to be 100% satisfied with your
purchase, and if there is a print error we will send you out a replacement immediately.
Delivery times in Etsy are an estimate based on our production schedule and carrier timelines. Due to carrier fluctuations we cannot make delivery date guarantees - please plan accordingly. Refunds will
not be provided for orders that are delivered within their estimated window.
Please check your personalization instructions carefully for spelling and other errors. Refunds and cancellations cannot be provided on a custom made item.